I. Introduction to Our Products and Services
Here at Misa Robotics, we created a next-generation, social family robot named “Misa.” Misa is smart, interactive, and uniquely mobile, and can perform a variety of tasks, such as handling your schedule, playing with your children, and keeping your home safe.
II. Information We Collect and How We Use It.
We collect a variety of information to help improve user experience, many of which constitutes you or your child’s personal identifying information. “Personal identifying information” may generally be thought of as information which may be used to identify a particular person.
The information we collect may be broken down into Information You Provide, Actively Collected Information, Passively Collected Information, and Information Collected from Other Sources. Specifically, we collect the following types of information:
A. Information You Provide
The Information You Provide includes information you are prompted to give to us, and which you affirmatively decide to disclose. Such information may be collected when, for instance, you register your account or otherwise communicate with us.
i. Parental Information
When you register for an account, we may collect your name, address, email address, country, nickname, telephone number, and credit card information. We may also collect certain employment information such as your employer, occupation, your job title, and your VAT ID, in countries where this is applicable.
Additionally, we may collect certain demographic information, such as your gender, age, household income, and education level, which we may use to further tailor your experience with Misa to your needs.
Finally, you may also provide additional personal identifying information when you communicate with us by phone or email, or complete a questionnaire or contest entry form.
ii. Your Child’s Information
In registering your account, we may also request information pertaining to your child. For instance, we may request your child’s name, date of birth, and gender. We collect such information solely for the purpose of providing a dynamically tailored and interactive experience for your child, such as using Misa to wish your child a happy birthday or use his/her name in conversation.
B. Actively Collected Information
We collect user information from third party websites on behalf of website operators for their traffic analysis including the account identifier for the website operator, the URLs of web pages visited, any referring URLs to those web pages, the IP addresses and browser information, such as browser type, browser engine, operating system, and version, of website visitors, and a unique identifier for each website visitor.
i. Audio Recordings
We may also collect, use, store, process, convert, transcribe, analyze, or review audio recordings, along with text and transcriptions derived from such audio recordings, in order to develop, test, and improve our voice recognition technology, develop artificial intelligence algorithms, improve the relevancy of results provided by our services, and for other research and development purposes.
ii. Child’s Audio Recordings
iii. Uploaded Content
We may collect the content you create, upload, or receive from others when using Misa or our Services. Such uploaded content may include photos and videos you save, or documents and spreadsheets you save. Such uploaded content will remain in our database until we are prompted to delete it.
C. Passively Collected Information
Passively Collected Information includes information we may collect whenever you interact us, whether through our services, our Website, our Misa Connect App, or through Misa. Such information may include, for example, information collected through Cookies.
The information we collect through cookies includes browser type and settings, device type and settings, operating system, and mobile network information, such as carrier name, phone number, and application version number. We may also collect information relating to the interaction of your applications, browsers, and devices with our services, such as IP address crash reports, system activity, and the date, time, and referrer URL of your request.
If you wish to prevent us from using Cookies, you may use the “Help” feature on your browser and/or devices, which will tell you how to prevent your browser and/or device from accepting new cookies, notify you upon receiving a new cookies, or disable cookies altogether.
D. Information Collected from Other Sources
i. Information from Other Websites
We may collect user information from third party websites on behalf of website operators for their traffic analysis including the account identifier for the website operator, the URLs of web pages visited, any referring URLs to those web pages, and the IP addresses and browser information, such as browser type, browser engine, operating system and version, website visitors, and the unique identifier of each website visitor.
ii. Information from Third Parties
We may collect certain information we receive from other sources when you authorize a third party website, such as Facebook, to interact directly with our website, Misa, or Misa Connect App. Such information may include personalized information about you or your child. For instance, we may receive information such as your name, or other information used by that third party to identify your account on their website.
Additionally, we may receive information from other third parties such as information we receive from our partners to improve our web information services. Such information may include truncated IP addresses, browser information, the full URL clickstream for websites visited along with advertisements on those websites, and the searches performed using search engines along with their results.
E. How We Use the Information We Collect
In accordance with the previously detailed collection practices, and the specified uses of the different types of personal information, we would like to emphasize we only use any such collected information to enhance your experience with our services, Website, Misa, and Misa Connect App. Certain portions of such collected information may be shared with certain third parties, as provided in greater detail hereafter, in order to further enhance your experience with us.
As may be understood, such user enhancement comes in a variety of forms. For instance, we may use your information to:
- Administer your account
- Provide you with access to particular services
- Respond to your inquiries and send you administrative communications
- Perform testing and development activities to improve our services
- Provide services offered by our affiliated third parties by sharing certain portions of such collected information therewith
III. Your Notice and Consent to Our Collection of Information
A. Your Notice and Consent
You may be notified of, and subsequently consent to, our data collection practices pertaining specifically to your personal identifying information in several different ways.
B. Verified Parental Consent
Accordingly, upon your initial registration of Misa with us, as obtained through the Misa Connect App, we will ask you to confirm your consent (If the user is below 13 years, parents/ legal guardians has to accept terms and condition and signed digitally followed by an email on their registered email address for the verification of signature.) to collect the previously detailed information, such as the audio recordings we collect in providing our services.
IV. Information We Share
In the course of providing our services, we sometimes may share certain collected information with subsidiaries within our control, or with certain third parties, as described below.
For example, we employ and outsource other companies and individuals, such as our subsidiaries, to perform functions on our behalf. Accordingly, we may share certain portions of your information to subsidiaries who, for example, store and analyze data, provide search results and links, provide customer service, and provide payment processing procedure. These subsidiaries will only receive that information necessary to provide their respective tasks.
Likewise, in the course of providing our services, we may make certain services, products, or applications provided by third parties available to you. For instance, certain applications are available on Misa to provide the previously mentioned Edutainment features for your children. In the event you utilize such a third-party service, product, or application in the course of utilizing our services, Website, Misa or Misa Connect App, we may transfer your information to such third-party so that they may provide you with their services.
Further, we may work with advertising partners to display certain internet-based advertisements to you on other websites. Such internet-based advertisements, sometimes referred to as personalized or targeted advertisements, are displayed to you according to your interaction with our services, Website, Misa, and Misa Connect App. Accordingly, certain Information You Provide and Passively Collected Information may be shared solely for the purpose of displaying such internet-based advertisements to you.
As we continue to develop our business, we might sell or buy subsidiaries or business units. If, in the course of such transactions, Misa Robotics or substantially all of its assets are acquired, your information may be one of the transferred assets.
V. Our Partners
The following companies represent our Partners, with whom we will share certain portions of your personal information in providing our services. The purpose of our partnership with such companies will be briefly detailed, and we will provide their contact information for your convenience. For more information as to our Partners and the data we share with them, please feel free to contact us.
5400 Betsy Ross Dr.
Santa Clara, CA 95054
1685 West 4th Avenue
Vancouver, BC, Canada V6h 1L8
Rooplay Media Ltd.
1685 West 4th Avenue
Vancouver, BC, Canada, V6J 1L8
VI. Our Data Security and Storage Practices
In protecting your and your child’s personal information, Misa Robotics uses commercially reasonable information security safeguards designed to protect our databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. Further, we segregate certain personally identifiable and other information about users, especially any personally identifiable information pertaining to your child, into separate databases, some of which may only be accessed by a limited number of employees.
With specific reference to Actively Collected Information, namely, audio recordings, Misa Robotics will not store in our database, or any of our third party associate databases, any voice sample or recording of any user for a period of more than twenty four (24) hours from the time of recording. Likewise, Soundhound, one of our Partners, has been instructed to do the same.
If you have a Misa Robotics LLC account, it is important for you to protect against unauthorized access to your password and to your device. Be sure to sign off when finished using a shared device or third Party Advertising and Links.
A. Notice in the Event of a Data Breach
In spite of our data security and storage practices, we recognize there remains a chance, however small, that a data breach may occur, whether through the intentional actions of a malicious actor, or otherwise. In the event such a data breach occurs, we recognize it is possible at least some of your personal information may be exposed. In the event this happens, we will notify you of the occurrence of such data breach, and inform you of the remedial actions we are taking, within thirty (30) days of the occurrence of such data breach.
Such notice will be provided through the email address you provide to us. Accordingly, please be sure to keep your provided email address up-to-date at all times.
VII. Your Data Privacy Rights and How to Exercise Them
Misa Robotics would like to take this minute to ensure you are fully aware of your data protection rights. Every user of our services, Website, Misa Connect App, and Misa, is entitled to the following:
A. The Right to Access
IYou have the right to request copies from Misa Robotics of your personal data. We may charge you a small fee for this service.
B. The Right to Rectification
You have the right to request that Misa Robotics correct any information that you believe to be inaccurate. You also have the right to request Misa Robotics complete information you believe to be incomplete.
C. The Right to Deletion
You have the right to request that Misa Robotics delete your personal information, under certain conditions.
D. The Right to Restrict Processing
You have the right to request that Misa Robotics restrict the processing of your personal data, under certain conditions.
E. The Right to Object to Processing
You have the right to object to Misa Robotics’ processing of your personal data, under certain conditions.
F. The Right to Data Portability
You have the right to request that Misa Robotics transfer the data that we collect to another organization, or directly to you, under certain conditions.
G. The Right to Private Action
H. Exercising Your Rights
If you make any of these requests, we will respond to you within one month. If you would like to exercise any of these rights, you may either attempt to do so through our Misa Connect App, or you may contact us at email@example.com.
VIII. Closing Your Account
Upon such termination request, we will close your account and delete all personal information associated with such account. Your account will be closed as soon as reasonably possible. However, please note we may retain and use certain of your information (such as information regarding transactions made through our services) where permitted by law to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our user agreements and terms, and comply with legal requirements.
X. Privacy Policies of Other Websites
XI. Our Contact Information